“TheTruthSpy support team were slow to respond and were impersonal in their replies.” We did not find a Customer Support number on the website. The Contact Us page on TheTruthSpy website first directs customers to the FAQ section and then to fill out a contact form if the question cannot be answered by the information already provided.
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However, based on what we paid versus what actually worked, we consider TheTruthSpy to be the worst value of all the spy software we tested. If TheTruthSpy’s features worked as advertised, this would be okay spy software for parents and employers. TheTruthSpy was also detected by the phone we tested, despite claims that this is the best invisible spy app for Android.
We found that most of the features – even the IM capturing, which is the main selling point – did not work as stated. This product has basic features, like capturing instant messages and a keylogger, as well as advanced features, such as call recording, ambient recording and remote device locking. TheTruthSpy offers 20+ features that are aimed at parents who want an IM and text spy to monitor their childrens’ smartphones and employers who need to track how employees use company devices.
However, after testing this product we found many of the features highlighted on the website failed to work when tested. TheTruthSpy advertises itself as the best spy app for Android, as well as tablets and devices running iOS.